Protectas SA and Bosch Security Systems are now partnering to provide Remote Video Monitoring Services to Protectas customers in Switzerland, home to two major Protectas Remote Control Centers.

Bosch Cloud-based Monitoring Services enable Protectas to offer a vast portfolio of video monitoring services securely and cost-effectively from a centralized cloud server. For its small- and medium-size customers, Protectas offers a highly effective “Live Intervention” Service, with IP cameras from Bosch monitoring key areas. Cameras detect suspicious behavior and notify the Protectas Remote Control Center. From this central location, the security operator views video, and can investigate and verify the suspicious behavior. Through a remote audio connection, he notifies intruders that the police are on the way, preventing further damage. Other vital monitoring services include “Video Verification” for indoor areas, “Virtual Guard” tours, and “Virtual Assistant”, which provides immediate remote video and audio support to employees in distress, with one push of an emergency button.

The system is also designed for easy and inexpensive startup. With only an IP camera and an internet connection, end customers can begin using the Site Monitor App immediately, for live, remote video monitoring. Benefits also include industry-specific business support services, like “Customer Traffic Reports” for high-traffic retail facilities.

Bosch Cloud-based Monitoring Services and Protectas’ highly trained operators work in synergy to ensure the fastest possible emergency response. Cloud-based alarm-bundling intelligently groups related events together, significantly reducing operator capacity needed per incident. As soon as the operator on duty initiates the alarm-response process, Cloud-based Monitoring Services displays the video operation interface, which renders a clear perspective of the situation, to enable a swift, sure emergency response.

Arnaud Ducrot, Protectas Chief Technology Officer, says: “At Protectas, we are really confident that this partnership will serve our remote guarding strategy. Including mature, efficient, and cost-effective cloud services in our security solutions, especially On-site and Mobile Guarding, make an important difference to our small- and medium-size customers.”