VMS: Real-Time and Post Incident Investigation

24.01.2022 - The operator can activate Click2Track and is automatically presented with the next camera feed, the moment the subject is in its field of view

Person tracking, masking and camera forwarding capabilities

The ability to act quickly during a live security/safety incident is vital to a successful outcome. Security operators need tools at their fingertips that are instinctive and intuitive to ensure that they respond appropriately, regardless of their knowledge and experience. Tracking persons of interest across a camera network in real-time requires a deep understanding of where cameras are located and the ability to rapidly switch between them. This is where Click2Track comes in – a new, advanced investigation capability added to Cayuga R17.
Qognify has launched the latest version of its renowned Cayuga video management system (VMS). Cayuga R17 provides control rooms with powerful new person tracking, masking and camera forwarding capabilities to improve real-time incident handling and post-incident investigation. It enables operators to easily follow persons of interest, either in a real-time monitoring situation or as part of a post-incident investigation, across every camera connected to the VMS. The operator simply activates Click2Track and clicks on the appropriate highlighted area (depending on the direction of travel) displayed on the screen. They are then automatically presented with the next camera feed, the moment the subject is in its field of view, ensuring the subject is always kept under close observation.
Carsten Eckstein, Head of Product Management for Cayuga states: “Click2Track enables any operator to focus their full attention on managing a situation to obtain the best possible outcome rather than having to know where and how to locate the next best available camera and juggling between feeds and screens.”

Multiple areas to be masked at the same time

Another feature added to R17 enables operators to work together easier. The new camera sharing feature allows a camera feed to be shared instantly with other operators, in just three clicks. “It can often be the case that live footage needs to be shared with another operator or stakeholder to take a decision on a course of action. In such time-critical circumstances, there is no need to involve an administrator to amend user rights, but temporary sharing can happen instantly whenever it is vital that the transition is made on the fly,” adds Eckstein.
The need to mask footage prior to exporting, for example, because of GDPR requirements, is another time-consuming process that is improved significantly with Cayuga R17. Click2Mask automatically detects people in the camera’s view and creates a mask together with a movement trajectory that preserves a person’s anonymity in accordance with data protection and privacy laws. Click2Mask enables multiple areas to be masked at the same time, and it can also be applied to obscure parts of the video that could potentially leak commercially sensitive information, or compromise security. Eckstein adds: “Using Click2Mask can be as much as ten times faster than the slow, manual masking process that will be familiar to many operators working in control rooms right now.”

One-click alarm

Other new features in Cayuga R17 include one-click alarm categorization, enhanced support of multi-sensor devices and integration with the new Bosch Inteox camera platform. R17 also makes it easier to upgrade camera firmware through the use of Qognify’s web-based management and monitoring platform, Umbrella. It contains language support for Japanese and Romanian now, increasing the number of available languages for the user interface to seventeen.


Qognify GmbH

Werner-von-Siemens-Str. 2-6
76646 Bruchsal

+49 7251 9290-0
+49 7251 9290-815