A solution from Eizo called Alert-to-Action can provide bank staff with increased visual awareness through the integrated use of video analytics and facial recognition.

The safety of branch employees is paramount due to the sensitive nature of working in a bank. Securing the premises before opening or closing is crucial to prevent incidents and to ensure the safety of employees.

It is vital that security personnel, such as those deployed via an intermediary security service, develop a high level of situational awareness of the environment to ensure the safety of bank employees and customers.

When integrated with video management systems (VMSs), video analytics or other security systems, operators can visually confirm the security of the premises around the clock and be notified in real time if something is amiss.

The monitor or IP decoder box can provide visual indicators when suspicious activity occurs in the area and immediately initiate the measures necessary to maintain a secure environment.

Identify Known Suspects and Detect Fraud

Alert-to-Action also gives bank staff increased visual awareness and can identify known suspects, detect fraud attempts, alert tellers to suspicious behaviour and protect assets.

Financial institutions grant their employees varying degrees of access to sensitive areas such as vaults, cash drawers and rooms where cash reserves and other valuables required for day-to-day operations are stored.

In addition, managing cash balances to support customer transactions requires that cash transporters and maintenance technicians also have access authorisation to certain areas.

Prevent Internal Theft from Breached Protocols

These highly sensitive areas can quickly become the target of internal theft if thorough security measures are not in place. Proactively monitoring these areas using real-time notifications can help identify if an employee has breached protocol, preventing losses before they occur.

With the Alert-to-Action function, the IP decoder monitor or IP decoder box can send an alert if the connected access control system detects a deviation from certain protocols.

For example, if two employees are required to be present to open a safe or access a cash drawer, but only one employee is present or attempts to enter the area, an alert can be sent to on-site security personnel so they can respond immediately.

Customisable Event Response

The web API of Eizoʼs IP decoder solutions supports customised integration with the local security systems and devices to enable communication with and response to alarms over the network.

When an event occurs and an alarm is sent from IP cameras, access control, hazard detection, a VMS or other system, the Eizo solution responds with a pre-defined action, such as layout adjustment, a message display, audio activation, camera adjustment, masking or other actions.

Implementing an intelligent visual communication system into the workflow is a step forward in supporting the transformation of banks through timely alerts while enhancing the security of high-value assets and sensitive information managed by financial institutions.