Bosch Communication Center: promotes sales support and customer care for Cirque du Soleil
21.06.2012 - Bosch Communication Center: promotes sales support and customer care for Cirque du Soleil. The Canadian Circus Cirque du Soleil – renowned for providing top-class artistic entertai...
Bosch Communication Center: promotes sales support and customer care for Cirque du Soleil. The Canadian Circus Cirque du Soleil – renowned for providing top-class artistic entertainment for many years – turns to Bosch Communication Center for sales support and customer care.
The Bosch agents provide detailed information regarding program contents and are responsible for reservations and ticket sales. The service repertoire also includes a team of specially trained associates who offer specifically targeted VIP care for business customers.
The Communication Center agents are also tasked with handling the 12,500 calls received each month, as well as the 1,000 e-mails and 1,000 outbound calls.
Europe-wide sales support project of Cirque du Soleil is coordinated from the Nijmegen (Netherlands) and Madrid (Spain) sites.
